Get in touch
Questions, bugs, or feature ideas? Send us a message and we'll get back to you within a day.
Response time
We typically respond within 24 hours of receiving your message.
Support topics
Technical issues, billing questions, and feature requests.
Business hours
Monday to Friday, 9:00 AM to 5:00 PM EST (excluding holidays).
Before you reach out
Check our Help Center
Many common questions are answered there.
Technical issues
Include your account email, browser version, and the steps to reproduce the issue.
Billing questions
Include your account email and transaction details for faster resolution.
Feature requests
Describe the feature and how it would help your trading. We read every suggestion.